Privacy Policy

Last updated: 1 August 2026

1. Who We Are

Cotswold Story House ("we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.

Data Controller

Cotswold Story House

Website: www.cotswoldstoryhouse.co.uk

Email: admin@cotswoldstoryhouse.co.uk

2. Personal Information We Collect

When you use our website, we may collect:

Information you provide

Name
Email address
Any information you include when completing our contact form

Information collected automatically

Our website may automatically collect information such as:

IP address
Browser type
Device information
Operating system
Pages visited
Time spent on the website
Referring website
General website usage statistics

This information is collected through website analytics and cookies.

3. Why We Collect Your Information

We collect personal information to:

Respond to enquiries submitted through our contact form
Reply to requests for information
Improve the performance and content of our website
Monitor website traffic and visitor behaviour through analytics
Maintain the security of our website
Comply with legal obligations where required

At present, we do not use your personal information for marketing emails or newsletters.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process personal information on the following legal bases:

Your consent
Our legitimate interests in operating and improving our publishing website
Compliance with legal obligations where applicable

5. Analytics

This website uses analytics tools provided through the IONOS website platform to help us understand how visitors use our website.

Analytics data is used only to improve the website and understand visitor trends. Wherever possible, this information is aggregated and does not identify individual visitors.

6. Cookies

Our website uses cookies to ensure it functions correctly and to help us understand how visitors use the site.

Where required by law, you will be asked to consent to non-essential cookies when visiting the website.

Please see our Cookie Policy for more information.

7. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers who help us operate our website, including:

IONOS (website hosting)
Analytics providers
Professional advisers where required by law

These organisations process personal information only as necessary to provide their services.

8. External Links

Our website may contain links to third-party websites, including social media platforms, Amazon and Kindle.

Once you leave our website, we are not responsible for the privacy practices of those external websites.

We encourage you to read their privacy policies before providing personal information.

9. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

10. How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.

11. Your Rights

Under UK GDPR you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information
Restrict or object to processing
Withdraw consent where processing relies on consent
Request a copy of your personal information
Lodge a complaint with the Information Commissioner's Office (ICO)

12. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Cotswold Story House

Email: admin@cotswoldstoryhouse.co.uk

Website: www.cotswoldstoryhouse.co.uk

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.